Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
We offer multiple shipping options to suit your delivery needs:
- Standard Shipping – Cost-effective delivery within 3–7 working days
- Express Shipping – Faster delivery within 1–3 working days
- Same-Day / Next-Day Delivery – Available in select cities for urgent orders
- Free Shipping – Available on selected products or order values
- Cash on Delivery (COD) – Pay at the time of delivery (if applicable)
Our logistics partners ensure safe, reliable, and timely delivery across India.
How Long Will it Take To Get My Package?
Delivery times depend on your location and the shipping method selected at checkout:
- Metro Cities: 2–3 working days
- Tier 2 & 3 Cities: 3–5 working days
- Express Shipping: 1–3 working days
- Same-Day / Next-Day Delivery: Available in select locations
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery in real time.
How Do I Track My Order?
Tracking your order with MedicPro is quick and easy:
- Shipping Confirmation: Once your order is dispatched, you will receive an SMS and email with a tracking link.
- Track Online: Click the tracking link to view real-time updates on your shipment.
- My Account: Log in to your MedicPro account and go to “My Orders” to check the status anytime.
- Customer Support: You can also contact our support team with your Order ID for assistance.
Do I Need A Account To Place Order?
No, you do not need an account to place an order on MedicPro.
- Guest Checkout: You can quickly place an order without creating an account
- Faster Checkout: Simply enter your shipping and contact details
- Order Updates: Receive tracking and order updates via SMS/email
However, creating an account offers added benefits:
- Track all your orders in one place
- Save delivery addresses for faster checkout
- View order history and reorder easily
FAQ Second Version
What Shipping Methods Are Available?
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How Long Will it Take To Get My Package?
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How Do I Track My Order?
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How Do I Place an Order?
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How Should I to Contact if I Have Any Queries?
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Do I Need an Account to Place an Order?
No, you can place an order on MedicPro without creating an account.
- Guest Checkout Available – Shop and checkout quickly without registration
- Easy Process – Just enter your shipping and contact details
- Order Updates – Get confirmation and tracking details via SMS/email
Creating an account is optional but recommended:
- Track orders easily
- Save addresses for faster checkout
- View order history and reorder anytime
